Accessibility

This statement has not yet been reviewed by the founders.

We want everyone to be able to use this shop. We measure it against the Web Content Accessibility Guidelines, WCAG 2.1 level AA. On 2026-09-24 it partially conforms: the parts we checked pass, and the parts listed below are not yet known to.

How it was checked

• Every page of this shop that the menu and the footer link to, with two product pages and the page shown for an address that does not exist — 22 addresses in all, listed in the audit note — was opened in a browser at 1280 and at 320 pixels wide and checked for the page’s language and title, one main heading and headings in order, text alternatives for images, a name on every link, button and form field, broken references between elements, text contrast (counting any transparency), and whether the page scrolls sideways.
• The home page, a product page and the contact page were used with the keyboard alone. Every stop shows where the focus is, and the first stop skips to the content.

Fixed when it was checked

• The home page had no main heading. It has one now.
• Product pages scrolled sideways on a phone, because the first picture kept a height that made it wider than the screen. It fits the screen now.
• The Shipping & Returns policy scrolled sideways on a phone, because the returns portal’s address would not break. It wraps now.
• Small grey text — the filter, sort and count above each collection, and the retailers’ addresses — was too faint to read easily. It is darker now.
• The size charts and the privacy table scroll sideways inside themselves on a phone, but could not be reached with the keyboard. Each can now take the focus and be scrolled with the arrow keys.

What is not yet known to work

• On the home page the menu is white text over the moving film. It has a shadow behind it, but its contrast changes with the picture and has not been measured. The film can be paused, and it does not play when your device asks for reduced motion.
• Checkout and your account are Shopify’s pages. They were not assessed here.
• The shop has not yet been tested with a screen reader or by disabled people. The checks above cannot find every barrier.
• The policies and the questions and answers are carried word for word from our Shopify shop. Their structure was checked; how easy they are to read was not.

Tell us about a barrier

If something on this shop stops you, write to info@theportofjoy.com. Tell us which page and what happened.